Sunday, August 30, 2009

Fix Juniper Network Connect on Snow Leopard

If you are unable to connect your corporate Juniper SSL VPN with Network Connect after an upgrade to Snow Leopard, enter the commands below in a Terminal window:


sudo chmod 755 /usr/local/juniper/nc/6*
sudo mkdir "/Applications/Network Connect.app/Contents/Frameworks"



Try to connect as usual and this should do it.

13 comments:

Anonymous said...

Nope not completely. I'm working with Osirix. A dicom viewer for radiologic images. This program does not get the ip-adress from the VPN.

eridius said...

Wow, this actually works. How did you figure this out?

Sylvain said...

@eridius This was pointed to me by a friend, I don't deserve any credit on this one.

@anonymous This might just be a compatibility problem between Osirix and the Snow Leopard VPN network interfaces. What do you exactly mean by "does not get the ip-address from the VPN"?

Paul said...

Thanks alot, this has corrected the same issue that i was having. :)

Anonymous said...

Worked fine for me. Thanks.

mnstn said...

Thank you so much! I've tried so many other codes from so many different blogs!! This one nailed it!! :)

mnstn said...

Thank you so much! I've tried so many other codes from so many different blogs!! This one nailed it!! :)

Jeff said...

Okay, I'm just a novice - where exactly do I input this magical code to make it work?

Sylvain said...

Hi Jeff, you need to run those commands under the Terminal application. Click on the SpotLight icon in the upper right corner of your screen, type terminal and select the black square icon. In the window that pops up, enter the commands of the article. You will be prompted for a password, this is your user password if your user account is an administrator.

Scott T said...

I tried to uninstall Network Connect and reinstall it, except now when I try to install through my secure access SSL VPN Web site, using FireFox and Safari, it is unsuccessful. So when I enter the code in Terminal, that also doesn't help. Any suggestions?

Melissa said...

i am having similar problems -- last night i installed the 6.5 dmg, ran all this, as root, that's posted all around and it worked:

ls /usr/local/juniper/nc/
chmod 755 /usr/local/juniper/nc/6.5.0/
mkdir '/Applications/Network Connect.app/Contents/Frameworks'

now, tonight it won't work -- it just keeps asking me if i want to upgrade and tells me "this client software version (14951) is not the same as the version on the secure gateway (14063). to connect, you must upgrade your software".

if i upgrade, all the network connect icons go away in applications -- like it's been uninstalled. if i cancel instead of upgrade, the install remains but i'm asked to upgrade again, rinse, repeat in an endless cycle of frustration.

any ideas?

sincerely, desperate mac newbie

johnW said...

Worked for me too where this has been broken for months on my Mac. Great news for me less os it seems for Melissa. If those numbers reflect versions that might mean that your client gateway is older than your client and thus you may need to downgrade not upgrade. Do not really know enough to be helpful however.

Anonymous said...

Mac OS X 10.6.4 works under Safari 5.0.1 running Network Connect 6.1.0 build 13733. Thanks!